Shine bakayaro!

In case you're wondering what that means, it translates from Japanese to "Shut up, you idiot", which is exactly what I've felt like saying to many people in the past few days.
Can someone explain to me what it is about people where they just become completely helpless and would rather let someone else do something than do it themselves? No one wants to do their jobs anymore, or at least, do them RIGHT. Yet, they'll be among the first to raise hell should something be wrong in their eyes. That kind of double standard infuriates me.
Today has been particularly frustrating. The calls at work have been out of control. There haven't been many days we weren't short at least one rep, and some days we're short 2 or more. It stands to reason, of course, that on those days, we're more swamped than usual because we don't have the coverage we need. These days, like today, raise my stressed-out-o-meter to the danger zone.

Folks, there are two things that you all need to re-learn, and those things are: PATIENCE and COMMON SENSE. Let's have a holiday from freaking out when you're forced to wait a whole 2 minutes for help, okay? When someone (like me) is here to diagnose your technical problem, make sure to be at the computer you need help with and have at least minimal recollection of the problem, or else I can't help you. Savvy? None of this is ballbusting, rocket-scientist stuff here. These are things we should just KNOW.

I have to master the art of patience while trying to raise funds for my Japan journey. If I don't, I'll give up or just get so frustrated I won't want to go anymore, and that's the last thing I want to have happen. And, it's not easy. I'm not the most patient man on the planet, and I've had my share of missed connections with common sense. But, I keep trying, and because of that, I will continue to improve.

Well, back to work, I guess. I still have a few clumps of hair I haven't pulled out of my scalp yet.